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Don’t Lose That Human Touch

Don’t Lose That Human Touch

Humans shake hands with AI to show partnership. Machine learning to enable and work together to achieve greater innovation and success.gettyWhat’s important in integrating artificial intelligence into our lives? Ask 100 people (like I have) and you’ll see some commonalities pop up. One is to not take it too fast, to go slow, and be…

How Driscoll’s Is Turning Berries Into A Data-Driven Business

How Driscoll’s Is Turning Berries Into A Data-Driven Business

Driscoll’s berries © 2016 Bloomberg Finance LPWhen Sankar Chinnathambi joined Driscoll’s more than eight years ago, he didn’t expect that four fruits could present such staggering operational complexity. As Chief Information Officer of the world’s largest berry company, a business shipping four billion clamshells annually across 60 countries, he has spent the better part of…

CIOs And CTOs: Don’t Overlook These Hidden But Telling Metrics

CIOs And CTOs: Don’t Overlook These Hidden But Telling Metrics

gettyTraditional IT dashboards capture critical operational indicators, from system uptime and network performance to incident response times. But as technology becomes more deeply embedded across the business, CIOs and CTOs need a wider view of how systems, tools and digital investments are affecting people, processes and outcomes. Metrics outside the usual IT scorecard can reveal…