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How Aetna Is Making Healthcare Simpler With AI

How Aetna Is Making Healthcare Simpler With AI

Healthcare consumers routinely confront an experience that would seem unacceptable in almost any other industry: they commit to a service without knowing what it will cost, shuttle information among disconnected organizations and often shoulder the burden of coordinating their own care. Nathan Frank, Chief Digital and Technology Officer of Aetna, has made eliminating that friction

AI And The Wildlife Equation

AI And The Wildlife Equation

TOPSHOT – A raccoon (Procyon lotor) iAFP via Getty ImagesOne of the big things that artificial intelligence may be able to help us with, in general, is better analysis of massively complex systems that hide all kinds of fraud, smuggling, poaching and other malfeasance. Specifically, the technologies that we are discovering now will have big…

Adding A CAIO? Here’s How To Avoid Role Overlap And Friction

Adding A CAIO? Here’s How To Avoid Role Overlap And Friction

gettyAs artificial intelligence becomes embedded across products and operations, more companies are adding a chief AI officer to the executive team. But creating a new C-suite role doesn’t automatically establish what that leader owns, how the position fits alongside existing technology leadership, or where decision-making authority begins and ends. Without clearly defined responsibilities and reporting…

The New Career Currency Is Legibility

The New Career Currency Is Legibility

Nicole Radziwill, Chief AI Officer at Team-X | International Academy of Quality (IAQ) | AI Quality & the future of work. getty​In 2025, OpenAI CEO Sam Altman predicted that a single person with a laptop commanding an army of AI agents would soon build a billion-dollar company. This is a captivating idea for so many…

How AI Search Is Transforming Local Businesses

How AI Search Is Transforming Local Businesses

Hastimal Jangid is Director at Coozmoo, AI-powered digital marketing agency built to skyrocket revenue for small & medium-sized businesses. gettyFor most of my career in product and technology leadership, “search” has been the default interaction model: type a keyword, scan a list, pick the best-looking option. That model is breaking down. Across mobility, retail, enterprise…

Beyond The Honeymoon Period: Ambient AI And The Next Frontier

Beyond The Honeymoon Period: Ambient AI And The Next Frontier

Ambient scribing technology can significantly improve operational efficiency and physician workloads.gettyFor the past few years, ambient AI tools have received a largely warm reception in healthcare settings. As the technology was designed to passively listen to physician-patient conversations and automatically generate a draft clinical note, it has slowly proved itself in both increasing operational efficiency…